Question 1

WHAT'S YOUR RETURN AND WARRANTY POLICY?

Accepted Answer

The product can be returned in 7 days for a full refund, minus the original shipping charges, if it is in its original condition, unassembled and unaltered. The customer is responsible for the return shipping.

Rhythmo warrants to the consumer that the product will be free from material defects and manufacturing flaws for a period of one (1) year from the original date o purchase. Should the product appear to be defective during the warranty period, Rhythmo will replace the part in question, free of charge.

The warranty shall not apply: (1) if the product has been motified, opened, altered, or has suffered damage as a result of inappropriate or abusive use, such as water damage, dropping, failure to comply with assembly instructions, beating, juggling, monster attack, foul language, parental negligence, or (2) in the event of failure to comply with the instructions provided by Customer Service.

Question 2

IS THIS AVAILABLE TO PURCHASE NOW?

Accepted Answer

Yes! You can buy your BeatBox through our shop!

Question 3

WHEN WILL THE PRODUCT SHIP?

Accepted Answer

After a lot of manufacturing back and forth, we have just about finalized the production units. So to answer the question, the BeatBox is expected to ship Fall/Winter 2020.

Question 4

HOW LONG DOES IT TAKE TO BUILD?

Accepted Answer

1-2 hours. We’ve had test run results averaging at around 1 hour and 15 minutes. We can now build them in as little as 30 minutes, but we’ve done it more times than we could even count.

Question 5

ARE YOU PLANNING ON SELLING PRE-ASSEMBLED UNITS?

Accepted Answer

No. Assembling it is 50% of the fun!

Question 6

IS IT HARD TO ASSEMBLE? ANY SOLDERING INVOLVED?

Accepted Answer

We’ve had users as young as 10 years-old assemble the Beatbox successfully. No soldering involved, everything is quick connection/screwed on!

Question 7

WHY AREN’T YOU USING VELOCITY SENSITIVE PADS?

Accepted Answer

Mechanical arcade buttons are more durable and responsive than capacity sensitive pads, plus our design would put tremendous pressure onto the circuit boards if we went with touch pads. Although arcade buttons are not velocity sensitive, most finger drumming producers actually turn the velocity sensitivity function off in performance since it’s not reliable.

Question 8

I DON’T KNOW ANYTHING ABOUT MUSIC PRODUCTION. CAN I STILL PLAY THE BEATBOX?

Accepted Answer

Sure! You don’t need any previous music knowledge to get your hands on the Beatbox. Plus, we are offering detailed tutorials within the app which would hopefully get you familiar with the process. You’ll be finger drumming in no time.

Question 9

HOW STURDY IS THE CARDBOARD BOX?

Accepted Answer

The product has reinforced cardboard on stressed points, and support structures underneath the faceplate, so it’s surprisingly sturdy for a cardboard box. You’d have to try pretty hard to break it.

Question 10

BUT THE CARDBOARD BOX WON’T BE WATERPROOF!

Accepted Answer

There really isn’t a single waterproof drum machine out there now, is there? One thing to know ahead of time is that the cardboard will get stained if you play it with greasy hands, so… wash your hands.

Question 11

WHAT IF THE CARDBOARD BOX BREAKS?

Accepted Answer

We’ll be selling the chassis boxes by themselves at a lower cost, so if you want to replace the chassis or change the box color, you’ll be able to assemble your parts onto the new box.

Question 12

ANY PLANS ON RELEASING BOXES WITH OTHER MATERIALS?

Accepted Answer

Using premium body materials would add on to our cost of production, which would make the product cost more for our customers and defeat the whole purpose of a low-cost entry level product. We’ll be releasing the box die-lines for the product so if you have access to a 3D printer, wood workshop or CNC machine, you’ll be able to create your own boxes with any material you want.

Question 13

CAN THE KIT BE DISASSEMBLED AND REASSEMBLED?

Accepted Answer

Everything is put together via quick connections, so you will be able to take the kit apart and reassemble it. The boxes may degrade after a few attempts to reassemble, but that’s why we will offer boxes for sale individually.

Question 14

IS THIS A MIDI CONTROLLER OR IS IT STAND-ALONE?

Accepted Answer

It’s a MIDI controller, however we are bundling our own mobile app with the product, on iOS and Android, so you can just plug your phone in and get going. Since the product aims to be cost-effective, we didn’t see the point of adding processors into the hardware which would only up the cost for all of us, especially when everybody is already carrying around powerful computers in their pockets.

Question 15

DOES THE BEATBOX WORK WITH OTHER DAWS?

Accepted Answer

The Beatbox is fully MIDI mappable, meaning that it will work with most of the DAW softwares on the market. The hardware also has a few built-in MIDI settings for popular DAWs on the market for better workflow.

Question 16

DOES THE BEATBOX COME WITH SOUNDS BUILT-IN? WILL YOU BE ABLE TO CUSTOMIZE THE SOUNDS?

Accepted Answer

The BeatBox itself is a MIDI controller, so it does not have any sounds built in to it. The app is where the sounds come in. The Beatbox app will be pre-loaded with a few basic sample banks. The app also allows you to load any sounds on your local storage, and has a sampler built-in so you can record/edit samples to load to the pads.

Question 17

WHAT ARE THE SMALLER BUTTONS ON THE SIDE FOR?

Accepted Answer

They are function buttons and they’ll serve different purposes in different panels, for example, in the default screen they’ll be play, pause, record, stop, and sample bank switch.

Question 18

WHAT IS THE JOYSTICK FOR?

Accepted Answer

For menu navigation so you don’t have to touch your mobile device as often; you can also set it to control an X-Y effector.

Question 19

IS THERE A HEADPHONE JACK?

Accepted Answer

Of course, we are not barbarians. There’s also going to be a microphone jack built-in so you can even record sounds into the app.

Question 20

CAN YOU USE THIS WITH OTHER SPEAKERS?

Accepted Answer

Yep, just use the headphone jack.

Question 21

HOW LOUD ARE THE SPEAKERS?

Accepted Answer

Very loud. Our prototypes have 50w speakers built-in to them, but we are starting to think no one needs that much portable power. We are thinking about downgrading them to 15w for cost-effectiveness.

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